Privacy policy

At Natubay Sp. z o.o., we deeply understand the importance of your privacy and how your personal data is used and shared online. We respect and value the privacy of everyone who visits our website, https://primabiotic.co.uk (“our Site”), and ensure that personal data is collected and used strictly as outlined in this Privacy Policy, in line with our obligations and your rights under the Data Protection Act 2018.

We urge you to read this Privacy Policy thoroughly and ensure you fully understand it. Your first use of our Site signifies your acceptance of our Privacy Policy. Should you not agree with this Privacy Policy, please refrain from using our Site.

Section 1: Definitions and Interpretation

In this Policy, the following terms are defined as below:

“Cookie” refers to a small text file placed on your computer or device by our Site during your visit to certain parts of it and/or while using certain features. Detailed information about the Cookies used by our Site is provided in Section 9.

“Personal Data” means any information relating to an identifiable person who can be directly or indirectly identified from that information. In this context, it refers to personal data that you provide to us through our Site. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 2018.

“Company/We/Us/Our” denotes Natubay Sp. z o.o., a company registered in Poland, located at ul. Hurtowa 2, 62-510 Konin, and registered in the National Court Register under the number 0000671480.

“Data Protection Act 2018” refers to the UK legislation that governs the processing of personal data and the rights of data subjects, integrating and supplementing the provisions of the General Data Protection Regulation (GDPR) into UK law.

“Data Controller” means the individual or organization that determines the purposes and means of processing personal data, as per the Data Protection Act 2018. In the context of our Site, the Data Controller is Natubay Sp. z o.o. Detailed information about the Data Controller is available in Section 2 of this policy.

Section 2: Details of the Data Controller

The Data Controller responsible for your personal data, as governed by this policy, is Natubay Sp. z o.o. This entity is located at ul. Hurtowa 2, 62-510 Konin, Poland, and is registered in the National Court Register under number 0000671480. For any inquiries or correspondence, the Data Controller can be contacted by phone at +48573873245. You can also contact us by mail, simply writing to [email protected] .

Section 3: Applicability of this Policy

This Privacy Policy is applicable solely to your interactions with our Site. Please be aware that our Site may contain links to external websites. These links are provided for your convenience and to offer additional information. We do not endorse, nor are we responsible for, the content, products, services, or viewpoints expressed on these external websites. As we do not control these third-party websites, we encourage you to review their privacy policies before submitting any personal data.

Section 4: Your Rights as a Data Subject

As a data subject whose personal data we process, you are entitled to various rights under the Data Protection Act 2018. These rights include:

1. The Right to Access: You can request copies of the personal data we hold about you.
2. The Right to Rectification: You have the option to correct any inaccurate personal data and complete any incomplete data.
3. The Right to Erasure: You can ask for the deletion of your personal data.
4. The Right to Restrict Processing: You have the right to limit how we process your personal data.
5. The Right to Data Portability: You can request the transfer of your personal data to another entity or to yourself.
6. The Right to Object to Processing: You can oppose the processing of your personal data.
7. The Right to Complain to a Supervisory Authority: If you have concerns about how we handle your personal data, you can lodge a complaint with a supervisory authority.
8. The Right to Withdraw Consent: Where the processing of your personal data is based on consent, you have the right to withdraw that consent.

Please note that these rights are not absolute and may be subject to limitations and exceptions. For detailed information about these rights, visit the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.

To exercise any of your rights regarding your personal data, please contact us via email at [email protected].

Section 5: Data Collection, Purposes, and Usage

Types of Data Collected: Our website gathers your personal data, which can encompass:

1. Name and surname;
2. Delivery address;
3. Contact details, including email addresses and phone numbers;
4. Demographic data such as postcode, preferences, and interests;
5. IP address;
6. Web browser type and version;
7. Operating system.

Purpose of Data Collection: The collected data serve the following purposes:

1. To facilitate access to and manage our Website;
2. To deliver the goods and services we offer;
3. To communicate with you, including responding to your inquiries;
4. To personalize and enhance your experience on our Website;
5. To analyze usage of our Website for continuous improvement.

Legal Basis for Processing Data: The processing of your personal data is based on the following legal grounds in accordance with the Data Protection Act 2018

1. Execution of a contract with you or to take preparatory steps at your request before entering a contract (Data Protection Act 2018, Section 6(1)(b));
2. Our legitimate business interests, especially in managing our Website, delivering goods and services, and marketing activities (Data Protection Act 2018, Section 6(1)(f)).

Marketing Purposes: With your consent and where legally permissible, we may also use your data for marketing purposes. This could involve contacting you via email with relevant information, news, and offers about our services. Rest assured, we refrain from sending unsolicited marketing or spam and are committed to fully protecting your rights as outlined under the Data Protection Act 2018.

As specified in Section 4 of this policy, you reserve the right to withdraw your consent for the use of your personal data at any time and to request their deletion.

Section 6: Data Storage and Security Measures

Data Retention Period: We retain your personal data only as long as necessary for the purposes specified in Section 5, or for the duration of your consent. In adherence to the Data Protection Act 2018, we ensure that data are not stored longer than required.

Data Security: Prioritizing the safety of your data, we have deployed robust technical and organizational measures. These are continually aligned with industry best practices and the provisions of the Data Protection Act 2018.

Ongoing Security Enhancements: Our security protocols undergo regular evaluations and updates. This ensures that the safeguarding of your personal data remains at the forefront, adapting to evolving technological and legal landscapes.

Employee Data Protection Training: Every employee with access to personal data receives thorough training. This training focuses on data protection and adherence to the Data Protection Act 2018, along with other pertinent data protection laws and regulations.

Section 7: Our Data Sharing Practices

Collaboration with External Partners: We may occasionally share your personal data with select third-party organizations under specific circumstances. This includes sharing with:

1. Huboo Technologies Ltd, a company registered in England and Wales under company registration number 09727464, who acts as a distributor for our products;
2. Other external partners essential for providing our services, such as payment processors, search tool providers, and subcontractors.

We strongly advise you to familiarize yourself with Hubo’s Privacy Policy, which can be found at the following address: HUBOO’S DATA PROTECTION POLICY

Adherence to Data Protection Standards: Whenever we share your data with third parties, we strictly adhere to robust data protection standards. We ensure your data is handled securely and in compliance with both your rights and our legal obligations, as well as those of the third parties, in line with the Data Protection Act 2018.

Anonymization for Statistical Analysis: We may gather statistical data related to our Website usage, such as traffic patterns, user behavior, sales metrics, and more. This information is always anonymized, ensuring no personal or identifiable data are included. We may share these anonymized statistics with third parties, including potential investors, affiliates, partners, and advertisers, for analytical purposes.

International Data Transfers: In cases where we employ third-party data processors based outside the European Economic Area (EEA), we ensure that any personal data transferred is protected with the utmost care and security, comparable to the standards maintained within the United Kingdom, as mandated by the Data Protection Act 2018.

Legal Disclosure Requirements: Under specific legal circumstances, we may be required to disclose the data we hold, including your personal data. Such scenarios include participation in legal proceedings, compliance with legal obligations, responding to court orders, or following directives from governmental authorities.

Section 8: Business Ownership Changes and Data Transfer

In instances where our company undergoes changes in its business scope, such as expansion, reduction, or in scenarios involving the sale or transfer of control of either the whole or a part of our business, we will transfer the personal data we hold to the new owner or entity assuming control. This transfer will adhere strictly to the conditions set out in this Privacy Policy and will be conducted exclusively for the original purposes for which the data were collected.

Please note that in the case of such a transfer of your data, we may not specifically notify you about this change in ownership or control.

Section 9: Use of Cookies on Our Website

Cookie Implementation: Our Website may utilize first-party Cookies, which are set and used exclusively by us. These Cookies are essential for enhancing your experience and the functionality of our Website, as well as for improving our services. Rest assured, all Cookies used by us are fully compliant with current Cookie legislation.

User Consent for Cookies: Prior to setting Cookies on your device, you’ll encounter a prompt asking for your consent. Granting permission enables us to optimize your experience on our Website. You retain the choice to decline Cookies, but please note that this may impact the full functionality of certain Website features.

Essential Cookies: Certain Cookies are deemed “strictly necessary” for the operation of our Website and do not require your consent. While these Cookies will be automatically set, you have the option to block them in your browser settings. However, doing so may affect the Website’s performance.

Analytics and Improvement: We employ Google Analytics to gather anonymous data regarding Website usage. This practice aids us in understanding user interaction, helping to enhance our Website and the services we offer. Your privacy and security are not compromised by these Cookies, and you may opt out of this feature, although it is instrumental in our ongoing efforts to improve user experience.

Browser Controls for Cookies: You have control over Cookies through your internet browser settings, which can be adjusted to accept or reject Cookies by default. For guidance on modifying these settings, please refer to your browser’s help section or the documentation for your device.

Deleting Cookies: At any point, you have the option to remove Cookies from your device, though this may result in the loss of certain efficiencies in Website access.

System and Browser Updates: To ensure optimal privacy settings, we recommend keeping your internet browser and operating system updated. For any uncertainties regarding privacy settings adjustments, please consult the technical support provided by your browser’s and device’s manufacturers.

Specific Uses of Cookies: We employ Cookies for various purposes, including:

1. Necessary Cookies: Used to ensure basic functionality of our site, such as user authentication and maintaining the shopping cart’s state. (Cookies: CookieConsent, test_cookie, wpEmojiSettingsSupports)
2. Statistical Cookies: Help in analyzing the performance and usage of our website by collecting anonymous statistical data. (Cookies: _cux_pv, _cux_s, _cux_u, _cux_v, td)
3. Marketing Cookies: Employed for delivering ads tailored to user interests and tracking the effectiveness of advertising campaigns. Also includes cookies previously undefined, likely used for marketing purposes and user identification. (Cookies: _fbp, pagead/1p-user-list/#, NID, IDE, _ga, _gcl_au, _gid, pbid)

Section 10: Contacting Us Regarding Your Data

In accordance with the Data Protection Act 2018, you have various rights regarding your personal data that we store. These rights, which include but are not limited to the right to request a copy of your personal data, the right to rectification, and the right to erasure, have been detailed in Section 4 of this policy.

Should you wish to exercise any of these rights or if you have any inquiries about your personal data, please do not hesitate to contact us at the following:

• Email: [email protected]
• Phone: +48573873245

We are committed to ensuring your rights under the Data Protection Act 2018 are fully respected and facilitated.

Section 11: Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time (for example, in the event of changes in the law). Any changes will be promptly published on our Website, and you will be considered as having accepted the terms of the Privacy Policy on your first use of our Website following the amendments. We recommend regularly checking this page to stay up to date with any updates.

This Policy comes into effect on the date of its publication