Here’s a quick summary of how our products will find their way to your door:

UK Mainland

All orders over £99 – free 24h Tracked (courier).

For all orders under £99, the following tariff applies:

24h Tracked (courier) | Post – UK 24h – £6.99 (This takes between 2 to 3 days from order placement).

We aim to dispatch all orders within 24 hours. Orders received on Fridays after 2pm will be dispatched on the following Monday. We will always do our best to get orders out on time and sometimes this will be earlier than stated, however, on occasion, due to unforeseen circumstances, there may be a slight delay for which we apologise.

Returns

If for some reason you haven’t received your order and the date when it should have been received has passed, maybe give it a day or two in case the postman got lost, then email office@primabiotic.co.uk and we will do our best to locate your order.

If the goods you received were faulty when they arrived and you have not opened them, please return to us at the address shown below within 7 days of delivery and we will consider a refund once we have had a chance to look at the product.

Please contact us for further instructions. Please email: office@primabiotic.co.uk

Return Address:

Huboo Ref 8610,

Unit 4 Vertex Park,

Oakwood Drive,

Emersons Green,

Bristol,

BS16 7LB